VibeCheck Support

Need help with VibeCheck? Email [email protected].

Importing A Chat

VibeCheck currently focuses on WhatsApp exports and compatible text transcripts.

For WhatsApp:

1. Open the chat.
2. Tap the chat name.
3. Choose Export Chat.
4. Choose Without Media.
5. Save the .zip or .txt file to Files.
6. Open VibeCheck and choose the export.

The app parses the export locally before report generation. Large, corrupt, unsupported, or password-protected files may fail to import.

Privacy And AI

VibeCheck does not keep the raw chat export after parsing. The preview stays on your device. Before every third-party AI report, participant names become neutral aliases and obvious emails, phone numbers, links, and @handles are removed on your device. The app then lists the protected chat data and names OpenRouter plus the current xAI, DeepSeek, or Google model options.

Nothing is sent to an AI provider unless you tap Generate Securely. Closing the disclosure cancels generation without creating a full report. Paid full reports require a successful AI response. AI requests enforce zero data retention and deny provider data collection.

Read the full Privacy Policy.

Subscriptions And Billing

VibeCheck Premium uses Apple In-App Purchase and RevenueCat. The app supports weekly and yearly plans only. There is no monthly plan.

If plans do not appear, try dismissing the paywall and opening it again. If you already purchased Premium, use Restore Purchases in the app. Subscriptions can be managed or cancelled in Apple ID settings.

Reports And PDFs

Premium reports can be exported as PDFs through the system share sheet. VibeCheck does not create a public report link.

Account Data And Deletion

VibeCheck works without a personal login. It uses an anonymous account key on your device.

Inside the app, the Account screen lets you export local account data and delete local data. Deletion clears local reports and subscription state, rotates the anonymous key, and attempts to clean matching cloud backups when cloud services are configured.

Contact Checklist

When emailing support, include:

• Device model and iOS version.
• VibeCheck app version, if available.
• What you were trying to do.
• Any visible error message.
• Whether the file was a WhatsApp .zip, WhatsApp .txt, or another compatible transcript.

Do not email full private chat exports unless support explicitly asks for a small sample.